Return & Refund Policy

Last Updated: June 19, 2026

 

Thank you for visiting and shopping at letsbeordinary.com. The following are the terms and conditions that constitute our Shipping Policy.
 

1. Multi-Warehouse & Split Fulfillment

To bring you the best possible products, we utilize a hybrid fulfillment model. This means your items may ship from different locations depending on what you order:
 

• Apparel & Accessories: These are fulfilled and shipped directly by us from the letsbeordinary.com headquarters via USPS.

• Print Posters: Our poster prints are custom-fulfilled and shipped by our premium print partner, lumaprints.com.
   

📦 Please Note (Split Shipments): If your order contains both apparel and poster prints, your items will arrive in separate packages and potentially at slightly different times. You will receive unique tracking numbers for each package.
 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Print Posters: Shipping is always FREE on all poster print orders.

• Apparel & Accessories (USPS Standard Ground): 2–5 Business Days 
   

3. Order Processing Time

Because our items are handled with care, processing times vary slightly by product type:

• Apparel & Accessories: Processed within [2-3] business days before being handed over to USPS.

• Print Posters (Lumaprints): Custom-printed and processed within [2-3] business days.
   

Orders are not processed, shipped, or delivered on weekends or public holidays. If we or our print partners experience a high volume of orders, shipments may be delayed by a few days.
 

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order (or part of your order) has shipped. If your order is split between apparel and posters, you will receive multiple tracking numbers so you can follow each journey individually. Tracking numbers typically become active within 24 hours of shipment.
 

5. Customs, Duties, and Taxes

letsbeordinary.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 

6. Damages & Lost Packages

letsbeordinary.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
 

Please save all packaging materials and damaged goods before filing a claim. For damaged poster prints, please take clear photos of the damage and contact us at parker@letsbeordinary.com so we can coordinate a replacement with our print partner.
 

7. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. Because poster orders are sent to Lumaprints automatically for production, there is an incredibly small window to correct an address. Please contact us immediately at parker@letsbeordinary.com if you need to make a correction.
 

Questions?

If you have any questions about your split shipment or shipping practices, please reach out:

• Email: parker@letsbeordinary.com