Return & Refund Policy

Last Updated: June 19, 2026

 

Thank you for shopping with Extra-Ordinary Art ("we," "us," or "our"). We are committed to providing quality products and ensuring customer satisfaction. Please review our Return & Refund Policy before making a purchase.
 

Contact Information

If you have any questions regarding your order, returns, or refunds, please contact us:

Extra-Ordinary Art
Website: www.letsbeordinary.com
Email: parker@letsbeordinary.com
 

Art Prints
 

Art prints sold through Extra-Ordinary Art are professionally produced and fulfilled by our printing partner, LumaPrints. Because each print is made to order, all sales are final.

Returns and Exchanges

We do not accept returns or exchanges for:

• Change of mind

• Incorrect size or product selections made by the customer

• Buyer’s remorse

Damaged, Defective, or Incorrect Orders
 

If your art print arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at parker@letsbeordinary.com and include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

Upon verification, we will provide a replacement or issue a full refund at no additional cost.

 

Hats
 

Hats are shipped directly by Extra-Ordinary Art.
 

Returns

Eligible hats may be returned within 30 days of delivery, provided that they:

• Are unused and unworn.

• Are returned in their original condition.

• Include original tags and packaging, if applicable.
   

To initiate a return, please email parker@letsbeordinary.com with your order number and reason for the return.
 

Return Shipping
 

Customers are responsible for return shipping costs unless:

• The item was damaged or defective upon arrival, or

• An incorrect item was sent.
   

Refund Policy
 

Approved Refunds
 

Once a returned item is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.
 

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, you may be eligible for:

• A replacement item, or

• A full refund, including any shipping charges paid.
   

Non-Refundable Items

Refunds will not be provided for:

• Made-to-order art prints, except in cases of damage, defects, or fulfillment errors.

• Used, worn, washed, or altered items.

• Items returned more than 30 days after delivery.

• Shipping charges, except when the error is ours or the product is defective.

• Gift cards, if offered.
   

Order Cancellations
 

Orders may only be canceled before production or shipment begins. Because art prints are made to order, cancellation requests submitted after production has started may not be accommodated.

Lost Packages

If your package is lost in transit, please contact parker@letsbeordinary.com. We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund.

Chargebacks
 

If you experience a problem with your order, we ask that you contact us first at parker@letsbeordinary.com so we can work with you to resolve the issue before initiating a chargeback through your payment provider.
 

Policy Updates

Extra-Ordinary Art reserves the right to update or modify this Return & Refund Policy at any time. Any changes will become effective immediately upon posting to www.letsbeordinary.com.
 

Questions?

Please contact us at parker@letsbeordinary.com. We appreciate your support and thank you for shopping with Extra-Ordinary Art.